Delivery Policy

Important delivery service updates 

Order online now before 3.30pm (Mon-Fri) for same day dispatch. (before 13:00 for international orders). 

We deliver Monday to Friday to mainland UK. We use DPD for deliveries to the UK. Please note DPD will make one attempt to deliver the order. If unsuccessful and no further instructions were given - the parcel will be dropped off at the DPD drop off shop and will be available 

Free delivery on all orders over £20 for Mainland UK (Except Scottish Highlands) 

For all EU countries, we are now collecting taxes, duties, customs charges, and delivery costs at the checkout. The price you pay - is the final price with no further charges due on delivery.

Please note that we kindly request that in the event of receiving a damaged parcel you sign for it as damaged by writing damaged with your signature clearly. This helps us easily resolve insurance claims with couriers. 

If you are looking for our products outside of the above countries available to check out online, please email us with your request for assistance.

Local taxes and charges are not included for shipments outside the UK and EU unless agreed otherwise. You will receive an email containing the carrier and tracking number. It is the receiver's responsibility to arrange customs clearance and pay local tax.